FAQ
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Where are Davani Home products made?
Our collections are produced in Italy and select European ateliers, working with master artisans specializing in stone, wood, metal, glass, and composite materials.
Are items made to order?
Yes. Most products are made to order to ensure precision, material availability, and artisanal execution.
Is Davani Home a mass production brand?
No. Davani Home is a limited-production house. Every product is developed with strict attention to material integrity, detailing, and long-term collectible value.
Are all products customizable?
Select pieces may be customized in material, finish, or dimension, subject to project review and approval to preserve the integrity of the original design.
For bespoke requests, we invite you to contact us at info@davaigroup.com and include your phone number. A Davani Home specialist will personally review your inquiry and respond at the earliest opportunity.
How accurate are product images and finishes?
Product imagery is developed to reflect the true material intent, finish direction, and design proportions of each piece. However, as Davani Home works extensively with natural and handcrafted materials, subtle variations are inherent and intentional.
Do you offer bespoke or fully custom projects?
Yes. Davani Home collaborates on select bespoke commissions for residential, hospitality, and architectural projects, subject to design approval and feasibility. Please send us an email at info@davaigroup.com with your phone number and our specialist will get back to you as soon as possible.
What is the production timeline?
Lead times vary depending on complexity and material selection. On average, production ranges from 6
to 8 weeks
What is your process from order to delivery?
Davani Home follows a structured, controlled production process to ensure consistency from design approval to final installation.
- Order Confirmation & Review
The order is reviewed and formally confirmed, including specifications, finishes, and project requirements. - Technical Preparation
Shop drawings, material confirmations, and production documentation are prepared and validated internally. - Material Allocation & Production
Materials are sourced and allocated, followed by artisanal production within specialized European ateliers. - Quality Control & Final Inspection
Each piece undergoes inspection against approved specifications and finish standards. - Packaging & Logistics Coordination
Items are professionally packed, insured, and prepared for international or local delivery. - Delivery (White-glove)
Delivery is executed through specialized logistics partners, with support provided for project coordination when applicable.
Throughout this process, communication is maintained at key milestones to ensure clarity and alignment.
Do you maintain stock inventory?
Davani Home does not operate as a stock-driven brand. Limited inventory may exist for select launch pieces or exhibition samples.
Do you offer material samples or consultations? (To designers only)
Yes. Davani Home provides material samples and consultation support exclusively for approved interior designers, architects, and trade partners.
Samples may include selected stone, metal, glass, or finish references depending on project scope and availability. These are intended to support specification accuracy within professional design development.
How should Davani Home products be maintained?
Each product includes a booklet with our care guide specific to its material. We recommend professional-grade, non-abrasive cleaning methods and regular maintenance for natural stone and metal
finishes.
Do you ship internationally?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Do you work with interior designers and architects?
Yes. Davani Home actively collaborates with interior designers, architects, and design professionals on residential, hospitality, and commercial projects. We also work closely with our in-house architects and designers to ensure each project is executed to the highest standard.
What payment methods do you accept?
We accept bank transfers, credit card and select secure payment methods depending on project scope and order structure.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Do you provide after-sales support?
Yes. Our team provides ongoing support for care, maintenance, and technical inquiries after delivery.
Do you accept returns?
We want you to be delighted with your Davani Home purchase. If for any reason your item arrives damaged or defective, we will work with you to make it right.
For more details, please review our Refund Policy.
Any question?
You can contact us through our contact page! We will be happy to assist you.
